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Privacy Policy

1. Introduction

This Privacy Policy explains how BuySellSwapPro collects, uses, stores, and protects information when you use the website and related service interfaces.

By accessing or using the website, you acknowledge this Privacy Policy.

2. Information We May Collect

Depending on how you use the website, BuySellSwapPro may collect:

  • contact information, such as name or email address;
  • transaction-related information;
  • wallet addresses;
  • payout details;
  • payment route information;
  • technical device and browser information;
  • IP address and usage data;
  • communication records;
  • data required for fraud prevention, compliance review, or route validation.

We may also receive information from integrated third-party providers that support exchange routing, payout processing, compliance, analytics, or customer service.

3. How We Use Information

We may use collected information to:

  • provide and improve website functionality;
  • support exchange and payout routes;
  • process inquiries and support requests;
  • prevent fraud, abuse, and technical misuse;
  • comply with legal, regulatory, sanctions, AML, or risk-management obligations;
  • understand website usage and improve user experience;
  • maintain security, diagnostics, and service stability.

4. Cookies and Analytics

BuySellSwapPro may use cookies, analytics tools, and similar technologies to:

  • remember settings;
  • improve usability;
  • understand website traffic and interaction;
  • measure page performance;
  • maintain security and fraud controls.

You can manage cookies through your browser settings, subject to the technical limits of certain site features.

5. Legal Basis for Processing

Where required by applicable law, BuySellSwapPro processes personal data on one or more of the following bases:

  • performance of a service request;
  • legitimate interests in operating, protecting, and improving the website;
  • compliance with legal obligations;
  • user consent where required.

6. Sharing of Information

BuySellSwapPro may share information with:

  • exchange and payout partners;
  • payment and technical providers;
  • compliance, fraud-prevention, and sanctions-screening services;
  • hosting, analytics, and support vendors;
  • legal or regulatory authorities where required by law.

Information is shared only where reasonably necessary for service delivery, compliance, security, operational support, or legal response.

7. Data Retention

Information may be retained for as long as reasonably necessary for:

  • service operation;
  • transaction support;
  • fraud prevention;
  • dispute handling;
  • legal and regulatory compliance;
  • recordkeeping obligations.

Retention periods may vary depending on the type of information and applicable law.

8. Data Security

BuySellSwapPro uses reasonable technical and organizational safeguards designed to protect information against unauthorized access, misuse, loss, or alteration.

No internet transmission or storage system can be guaranteed to be completely secure. You use the website and transmit information at your own risk.

9. International Data Transfers

Depending on infrastructure, providers, and service integrations, information may be processed in jurisdictions outside your country of residence. Where required, appropriate safeguards may be used for such transfers.

10. Your Rights

Depending on your jurisdiction, you may have rights related to your personal data, such as the right to:

  • request access;
  • request correction;
  • request deletion where permitted;
  • object to certain processing;
  • request restriction of processing;
  • request portability where applicable;
  • withdraw consent where consent is the legal basis.

These rights may be limited where data must be retained for legal, regulatory, security, or operational reasons.

11. Third-Party Links and Services

The website may contain links to third-party services or use third-party infrastructure. BuySellSwapPro is not responsible for the privacy practices of third-party websites, providers, or platforms.

12. Children's Privacy

The website is not intended for individuals who are not legally permitted to use the service under applicable law. BuySellSwapPro does not knowingly collect personal data from children in violation of applicable law.

13. Changes to This Policy

BuySellSwapPro may update this Privacy Policy from time to time. Continued use of the website after updates are published means you accept the revised policy.

14. Contact

Questions about this Privacy Policy may be sent through the contact page or to the support email listed on the website.